News

At the Front Desk, Low-Tech Is Best

July 25, 2018

Why face-to-face service should always be a part of the guest experience.   More hotels are loo...

How to Leverage TripAdvisor’s New Sponsored Placements

July 19, 2018

Small resorts may benefit from the cost-per-click feature.   TripAdvisor recently launched Spon...

Timeshare’s Personal Touch

July 17, 2018

Taking notes can go a long way toward fostering owner loyalty.   Timeshare resorts have a built...

Caribbean Doubles Tourism Budget

July 11, 2018

The Caribbean Tourism Recovery Fund aims to educate travelers about the region’s recovery.   ...

Southwest Airlines to Offer Interisland Flights in Hawaii

July 5, 2018

The company plans to enter the market dominated by Hawaiian Airlines.   In addition to new flig...

New Pier Technology Allows Historic Port in Jamaica to Reopen

June 28, 2018

A floating pier will make it possible for ships to dock in Port Royal.   Thanks to a new kind o...

High-End Specialty Travel on the Rise

June 26, 2018

Luxury travelers are booking with a specific interest in culture and the arts.   Affluent trave...

The Essentials of Live Chat

June 20, 2018

A tool to assist owners and guests—when and where they need it most.   Messaging apps let gue...

Thinking Outside the Fridge

June 13, 2018

How automation is disrupting the minibar.   In the past few years, how minibars store and track...

Wyndham Worldwide becomes Wyndham Destinations

June 11, 2018

Wyndham Destinations, formerly known as Wyndham Worldwide Corporation, has completed its spin-off of...

Mastering Facebook Live and Instagram Stories

June 7, 2018

Three tips for more-engaging social content.   In the past few years, Facebook and Instagram ha...

Cryptocurrency 101

May 30, 2018

What resorts need to know about digital money.   Last month we broke down blockchain’s potent...

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