Canadian Resort Development Association welcomes GetAways Resort Management as its newest member


The Canadian Resort Development Association (CRDA) has announced the addition of GetAways Resort Management to its growing roster of vacation resort members.

RCI will see you at ARDA 2015

ARDA 2015 Worldwide Event.

ARDA World 2015, the premier annual gathering for timeshare professionals around the world, opens its doors at the Orlando World Center Marriott in Florida on 12 April. RCI representatives from North America, as well as its offices worldwide, will be in attendance at the event and ready to welcome all enquiries at the RCI ARDA Booth No. 1035.

RCI hosts first tourism-oriented real estate seminar in Seoul, Korea

The RCI TORE seminar on Business Sustainability.

RCI recognises the potential for the successful creation of a strong timeshare and shared vacation ownership market in Korea. It anticipates both a strong growth in tourism and the aspiration for leisure lifestyle products in the country. The RCI Tourism-Oriented Real Estate Seminar at the Conrad Seoul Hotel in Seoul, Korea, follows on the success of RCI’s Korea Global Hotel Tour & Seminar in Singapore last year.

Speakers unveiled for Adventure Travel World Summit


Speakers have been unveiled for this year’s Adventure Travel World Summit (ATWS), hosted by the Adventure Travel Trade Association (ATTA).

TATOC 2015 – Dealing with claims companies

TATOC Conference 2015 -  Dealing with claims companies.

“Don’t panic. Don’t be bullied into a timetable a claims company will try to impose on you,” said Eugene Miskelly, RDO Legislative Council Chairman at a TATOC 2015 conference session on combating the threats of the claims companies.

CustomerCount sponsors Canadian Resort Conference


CustomerCount, a leading online enterprise customer feedback management system, has confirmed its Silver-level sponsorship of the 2015 Canadian Resort Conference (CRC).

What TATOC is doing for timeshare

TATOC Conference 2015 -  Dealing with claims companies.

Timeshare management of maintenance fees, resort refurbishments, sales and resales programmes and providing exit routes is a cycle that needs to deliver an excellent high-quality experience against high consumer expectations, according to Geoff Chapman, TATOC Director.

Success at the RCI OSCAS

Award Winners

More than 180 resorts were recognised for their achievements at the recent RCI OSCAS Gala Awards, held at the Velmore Hotel Estate in South Africa, on 17 March.

TATOC Conference 2015: TATOC Consumer Helpline

tatoc conf logo

At this year’s conference Mark Caldicott, Manager of the TATOC Consumer Helpline, summarised the team’s activities in 2014.

TATOC and RDO Joint Seminar 2015: Tackling Fraudsters in the Industry

tatoc conf logo

Paul Gardner-Bougaard, RDO Chief Executive addressed delegates at the second annual joint TATOC and RDO Seminar on 6 March with the strong message that enforcement is essential in the fight against fraudsters.